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Grievance Policy

Startpe strongly believes in a sincere and transparent approach to its users. You trust and love us and we would never put growth before trust. This policy document aims at minimizing instances of customer complaints, grievances and disappointments via channelized approach, review and redressal. You can file a grievance / share feedback if you are disappointed with the services rendered by Startpe or any other issues. You can give your grievance / feedback through email or customer care contact. In order to make Startpe redressal channels more meaningful and effective, a structured system has been put in place. This system will ensure that the complaints are redressed seamlessly and well within the stipulated timeframe.

How to reach Startpe grievance For Service

Related Issues:-

Level 1:

Log-in to your Startpe account, go to the 'contact ' section and . Click 'Contact Us', select the issue and proceed.

Level 2:

If the resolution you received does not meet your expectations within 72 hours of receipt grievance, please write to us at support@startpe.com along with the ID number

Level 3:

If you are still not satisfied (after a period of 21 days from the date of receipt of grievance), please write to: Grievance Office Wagemart services Private Limited Bihar India

You should write your ID provided at the time of booking along with your Contact number in all further communication with us regarding a particular issue. This enables us to help to resolve the grievance faster..Contact Us